Privacy Policy

We are committed to protecting your privacy and complying with the Protection of Personal Information Act, 4 of 2013 (POPIA). This privacy policy explains how we collect, use, store and protect your personal information when you interact with our website and services.

1. We may collect the following personal information:

- Personal Details: Name, email address, phone number, billing/shipping address.

- Transactional details: Orders, purchases and payment information (processed securely through third-party providers)

- Website usage details: IP address, browser type, device information and usage behaviour (via cookies and analytics)

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2. We collect personal information to:

Fulfil and deliver your orders, provide customer support and respond to enquiries, send you marketing communications (with your consent), improve our website and services, comply with legal requirements.

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3. We collection information:

- Directly from you when you place an order, sign up for our newsletter, or contact us.

- Automatically through cookies or website analytics when you browse our website.

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4. Sharing your information:

We only share your personal information with trusted third-parties where necessary to:

- Process payments (e.g: YOCO, Zapper)

- Deliver your order (e.g: courier services)

We will never sell your personal data.

You have the right to:

- Request access to the personal information we hold about you

- Correct or update your information

- Object to processing or request deletion of your data (unless we are legally required to keep it)

- Lodge a complaint with the Information Regulator

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To exercise these rights, email us at hello@taylakate.co.za

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Cookies

Our website uses cookies to enhance your browsing experience, analyse traffic and offer personalised content. you can choose to disable cookies in your browser settings.

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